Now testing

Queue, order, and pickup communication made simpler.

Seren Nudge helps teams manage customer orders, QR flows, ready alerts, and pickup communication from one simple operational layer.

Seren Nudge

One simple operational layer

Practical workflows for teams that need clearer request handling, status updates, and pickup communication.

Customers can scan, track, or receive updates through supported channels.

Teams can view active orders, manage pickup readiness, and keep the queue moving.

Ready alerts and status updates help reduce confusion around collection.

What it does

From first scan to ready-for-pickup — keep customers informed and teams in control.

Customers scan a QR code to view menus, place orders, or check order status.

Customers can follow their order from placed to ready without asking staff.

Automatic notifications tell customers the moment their order is ready.

Staff manage active orders, preparation, and readiness from one clean view.

Secure collection flows help match the right order to the right customer.

Customers can order and receive updates through familiar WhatsApp flows.

Product screens

From customer QR flows to business order control, Seren Nudge keeps the pickup journey simple and visible.

We're working with a small group of organisations during testing. Tell us about your environment and we'll be in touch.